Getting your first withdrawal right is the real test of any iGaming platform — this guide shows you how to pass it.
Prerequisites
- A verified account with identity documents uploaded and approved.
- At least one completed deposit using a supported payment method.
- Bonus wagering requirements fully met (see calculation below).
- No pending active bets or bonuses.
- Withdrawal limit respected (check your account limits).
- Stable internet connection and a modern browser or PWA.
Registration
- Visit LuckyDaysCasino and click ‘Sign Up’.
- Enter your email, create a password, and select your currency.
- Fill in personal details: full name, date of birth, address.
- Confirm your email via the link sent to your inbox.
- Log in and complete the KYC process by uploading a valid ID and proof of address.
- Wait for account verification (usually within 24 hours).
Calculating Your Bonus
Assume you deposit €100 and claim a 100% welcome bonus up to €200. The wagering requirement is 35x (deposit + bonus).
- Total bonus funds: €100
- Total playable balance: €100 (deposit) + €100 (bonus) = €200
- Wagering requirement: 35 × €200 = €7,000
- To withdraw any winnings, you must wager €7,000 on eligible games. Slots usually contribute 100%, table games often less.
- If you wager €2 per spin on a slot with 96% RTP, the expected loss after 3,500 spins (€7,000 wagered) is 4% × €7,000 = €280. This means you may deplete the bonus and part of your deposit before clearing wagering.
- Only after meeting the wagering requirement can you withdraw winnings (subject to max withdrawal limits).
Security
Lucky Days Casino uses 128-bit SSL encryption to protect all data transfers. Two-factor authentication (2FA) is available via Google Authenticator for an extra layer of account security. The casino operates under a Curacao eGaming license, meaning winnings may be subject to local tax in your jurisdiction — check with a tax advisor. Account verification (KYC) is mandatory before any withdrawal, preventing unauthorized access.
Money In, Money Out
| Method | Deposit Minimum | Withdrawal Minimum | Withdrawal Time |
|---|---|---|---|
| Visa/Mastercard | €10 | €20 | 3–5 business days |
| Skrill | €10 | €20 | 24–48 hours |
| Neteller | €10 | €20 | 24–48 hours |
| Bank Transfer | €20 | €50 | 5–7 business days |
| Cryptocurrency (BTC, ETH) | €20 | €50 | Up to 24 hours |
Withdrawals are processed after account verification and once all wagering is complete. Maximum withdrawal per transaction is typically €10,000 (check your account).
When Things Go Wrong
Even smooth platforms have hiccups. Here are five common issues and solutions:
- Verification pending for days: Contact support via live chat, provide document numbers, and ask for a priority check.
- Withdrawal rejected due to wagering not met: Double-check your bonus progress in the ‘My Bonuses’ section. Play until 100% cleared.
- Deposit not credited: Refresh the cashier, check bank statement, then contact support with transaction ID.
- Game freezes or won’t load: Clear browser cache, disable VPN, or try the PWA version. If persists, contact support.
- Self-exclusion not working: Email support with a clear request and follow up via live chat. Request confirmation.
Players Ask
How long do withdrawals take at Lucky Days Casino?
Withdrawal times vary by method: e-wallets 24–48 hours, cards 3–5 days, bank transfers up to 7 days.
Can I withdraw before meeting wagering requirements?
No. Any withdrawal attempt before the wagering requirement is met will result in forfeiture of the bonus and associated winnings.
What documents are needed for KYC?
A valid government-issued ID (passport or driver’s license) and a recent utility bill or bank statement as proof of address.
Is there a maximum withdrawal limit?
Yes, typically €10,000 per transaction, but it may vary based on your account status and VIP level.
Can I cancel a pending withdrawal?
Yes, if the withdrawal is still in ‘pending’ status, you can cancel it from the cashier and the funds will be returned to your account.
Does Lucky Days Casino charge withdrawal fees?
No, the casino does not charge fees, but your payment provider may apply its own fees.
What happens if I win a jackpot?
Large wins are manually verified and may take up to 14 days to process. You will be contacted by account management.
Extra Tips
If your withdrawal is delayed beyond the stated timeframe, follow these steps:
- Check your email for any requests for additional documents.
- Ensure your withdrawal method is eligible for payouts (e.g., some deposit methods cannot be used for withdrawal).
- If 48 hours have passed, contact live chat with your withdrawal ID and ask for an estimated resolution time.
- If no response within 24 hours, escalate by email to support@luckydayscasino.com with ‘URGENT’ in the subject.
- File a complaint with Curacao eGaming if unresolved after 7 business days – include all communication logs.
Following these steps minimizes delays and ensures you receive your winnings.